Frequently Asked Questions
What are BioBloom masks made of?
Each sheet is a hydrogel-style mask soaked in a serum of skin-loving actives — low-molecular collagen, hyaluronic acid, niacinamide and targeted extracts depending on the variant. It clings closely to the face so ingredients absorb deeply.
How do I choose the right mask for my skin?
Pick by concern: Bio Collagen for pores & firmness, Hydro Cera-nol for hydration & soothing, Sea Kelp for blemishes & oil control, and Caviar PDRN for renewal & radiance. Not sure? Start with Hydro Cera-nol — it suits every skin type.
How long should I leave it on?
15–20 minutes is ideal for daily use. For an intensive treatment you can leave it on up to 3–4 hours — the mask stays moist and keeps delivering actives. Pat any leftover serum into your skin afterwards; no need to rinse.
How often can I use them?
They're gentle enough for daily use. For most people 3–4 times a week keeps skin plump and glowing, but you can mask every day during dry spells or before a big event.
Are they suitable for sensitive skin?
Yes. The formulas are designed to calm and soothe reactive skin. As with any new product, patch-test first if you're highly sensitive, and check the ingredient list on the pack for known allergens.
What's your shipping & returns policy?
Orders ship within 1–2 business days with tracked delivery. If something isn't right, reach out within 30 days and we'll make it good. (Edit this answer with your real policy.)